4.3 mil
Thousand Branches and Service Points
“We are a bank committed to transforming people’s lives, combining a profitable, sustainable, and competitive operation with the strengthening of social impact. Our work balances public interest with the needs of our clients, our controlling shareholder, and Brazilian society.”
Carlos Antônio Vieira Fernandes
CEO of CAIXA
Our Purpose
“To transform people’s lives.”
It’s the reason we exist, what drives us forward. CAIXA is present at every stage of the journey of Brazilians, acting as an agent that transforms lives and fulfills dreams.
Our Vision for the Future
“To be indispensable to Brazil, acting with agility, efficiency and client-centricity.”
We aim to go further. Our goal is to be vital to the progress and stability of Brazilians, acting with speed, adaptability and innovation, and placing our client at the center of every decision.
R$369,2 bilhões
Pagamentos de benefícios sociais
152 milhões
de clientes
24,3 milhões
de famílias beneficiadas no programa Bolsa Família
2,7 milhões
de pessoas com acesso à moradia própria
+de 1,3 milhão
de empregos gerados por meio do crédito imobiliário
144,1 mil
Atendimentos realizados em nossas agências-caminhão
44,5 mil
Atendimentos realizados em nossas agências-barco
Dados referentes à 2023
CAIXA in Numbers – 2024
With 153.7 million clients, we are present in over 99% of Brazilian municipalities, in addition to offering electronic and digital channels to expand access and convenience for our clients.
Our extensive service network and unmatched reach reflect our commitment to strengthening relationships with our clients and enabling the implementation of public policies across the country.
1
Automated Container
21.8 mil
Thousand Lottery Units and CAIXA Aqui Correspondents
153.7
Million Clients
11
Truck Branches
24.4 mil
Thousand Self-Service Terminals (ATMs)
2
Boat Branches
23.8 mil
Thousand Terminals in the Banco24Horas network
Our Strategy
Like other major financial institutions, CAIXA faces ongoing challenges in improving its policies, processes, procedures, systems, and models used in risk and capital management activities.
Access the CAIXA Integrated Report
Explore CAIXA’s Integrated Report, which transparently and objectively presents the institution’s key results, strategies, and commitments to society, sustainable development, and value creation.